Frequently Asked Questions

Click on a heading below to open the Frequently Asked Questions for that subject.

Yes, all DRE offices and exam centers are open to the public. Any changes will be posted on the homepage of DRE's website.

DRE follows all state and local guidelines to ensure the safety of the public and staff, including those related to face coverings. Please check with the county health department for the most up-to-date face covering rules and be prepared to wear a mask if required. DRE is also limiting the number of examinees at exam centers, ensuring social distancing, and has implemented additional cleaning measures.

Please check DRE's website for the most up-to-date information about building closures prior to and up to the date of your exam. If an examination is cancelled, DRE will email those affected.

Please use eLicensing to confirm your email address is current.

Those whose exams were cancelled between December 7, 2020 and January 16, 2021, and have a valid examination application on file, can use DRE's eLicensing system to reschedule their examination or send an email to ask.drelicensing@dre.ca.gov with the subject line "Cancelled Examinee."

Exam rescheduling fees will be waived for exams cancelled due to state stay-at-home orders.

DRE follows all state and local guidelines to ensure the safety of the public and staff, including those related to face coverings. Please check with the county health department for the most up-to-date face covering rules and be prepared to wear a mask if required.

Also, all examination centers have been deep cleaned and staff disinfect seating areas, desks, and computers after each exam is completed. All examination centers have a reduced candidate capacity to aid in social distancing. Additionally, all examination centers have signs and floor decals with safety protocol reminders.

DRE follows all state and local guidelines to ensure the safety of the public and staff, including those related to face coverings. Please check with the county health department for the most up-to-date face covering rules and be prepared to wear a mask if required. All masks will need to be briefly removed to verify candidate identity at check-in and to visually inspect for any unauthorized material. Gloves are optional.

To protect candidates and staff, you will not be admitted to an examination center if you don't feel well. You will need to reschedule your test date if you:

  • Have been diagnosed with COVID-19 or have been in close personal contact with someone with a confirmed diagnosis in the last 14 days.
  • Had any flu like symptoms in the last 14 days, such as fever, chills, cough, or shortness of breath.
  • Traveled internationally in the last 14 days.

To reschedule your exam, please call the Licensing program at 877-373-4542. There will be no rescheduling fee.

No, there are no application extensions available at this time.

Executive Order N-83-20, which included extensions for those with an application deadline between April 16, 2020 and June 29, 2021, expired on June 30, 2021.

No, there are no license renewal extensions at this time.

If your license expired or your two-year late renewal period expired between April 16, 2020 and June 29, 2021 Executive Order N-83-20 extended your renewal requirements deadline to June 30, 2021.

You needed to have submitted your renewal application, renewal fee, and continuing education requirements by June 30, 2021 to renew on time (though your original expiration date will not have changed). If you missed the deadline, see DRE's Industry Advisory "Options for Licensees and Examinees who Missed June 30, 2021 Deadline for COVID-19 Extensions."

If your four-year license expiration fell between April 16, 2020 and June 29, 2021, Executive Order N-83-20 extended your renewal deadline to June 30, 2021.

You needed to have submitted your renewal application, renewal fee, and continuing education requirements by June 30, 2021 (though your original expiration date will not have changed).

If you missed the deadline, your license expired and you cannot continue licensed activity until your license is renewed on a "late" basis. You have two years from the expiration date of your original four-year license term to renew on a "late" basis.

No. The Governor's executive orders only allowed for an extension of time to submit your renewal. You needed to have submitted the renewal application, renewal fee, and continuing education requirements by June 30, 2021.

If you missed the deadline, see DRE's Industry Advisory "Options for Licensees and Examinees who Missed June 30, 2021 Deadline for COVID-19 Extensions."

  • Renewal for salesperson/broker
  • On-time renewal for officer license
  • Submit a real estate exam or an exam/license application
  • Schedule license examination date
  • Mailing address changes
  • Broker main office address changes
  • Update contact information (email address and/or phone number)
  • Salesperson and Broker Associate affiliation requests-changes related to responsible broker
  • Broker certification of salesperson affiliation request
  • Broker cancellation of salesperson affiliation
  • Print license certificate

There are occasionally brief periods when eLicensing is unavailable. However, in the case of an extended outage, transactions can be submitted via mail to the appropriate address.

You can find the appropriate forms on DRE's website.

You can find the appropriate address for your transaction on DRE's website.

DRE's website has information about the requirements to apply for a real estate salesperson license.

If you meet the qualifications, you can apply for either the salesperson exam or the salesperson exam and license by following the directions on DRE's website.

DRE's website has information about the requirements to apply for a real estate broker license.

If you meet the qualifications, you can apply for either the broker exam or exam and license by following the directions on DRE's website.

Processing times are posted on DRE's website. These are updated weekly.

DRE will send an email to the address provided on the application that includes your examination ID number. You may use this number to log into our eLicensing system to access your account and schedule your exam.

Once DRE has processed your application and determined that you're qualified, we will send an email that includes your examination ID number. You may use this number to log into our eLicensing system to access your account and schedule your exam.

If no dates are listed, then all of the available examinations are filled. You may also check available exam dates on DRE's website.

In addition to eLicensing, exams may be scheduled via phone at 877-363-4542, via fax at 916-263-8943, or via mail by completing the bottom of your current schedule notice OR a Salesperson Examination Change Application (RE 415A) OR a Broker Examination Change Application (RE 415B) and mailing it and the appropriate fee to:

California Department of Real Estate
P.O. Box 137001
Sacramento, CA 95813-7001

Please check DRE's website for the most up-to-date information about building closures prior to and up to the date of your exam. If an examination is cancelled, DRE will email affected examinees.

Please use eLicensing to confirm your email address is current.

While in the building, all unvaccinated staff and members of the public are required to wear face masks. Also, all examination centers have been deep cleaned and staff disinfect seating areas, desks, and computers after each exam is completed. All examination centers have a reduced candidate capacity to aid in social distancing. Additionally, all examination centers have signs and floor decals with safety protocol reminders.

DRE follows all state and local guidelines to ensure the safety of the public and staff, including those related to face coverings. Please check with the county health department for the most up-to-date face covering rules and be prepared to wear a mask if required.

Also, all examination centers have been deep cleaned and staff disinfect seating areas, desks, and computers after each exam is completed. All examination centers have a reduced candidate capacity to aid in social distancing. Additionally, all examination centers have signs and floor decals with safety protocol reminders.

DRE follows all state and local guidelines to ensure the safety of the public and staff, including those related to face coverings. Please check with the county health department for the most up-to-date face covering rules and be prepared to wear a mask if required. All masks will need to be briefly removed to verify candidate identity at check-in and to visually inspect for any unauthorized material. Gloves are optional.

No, there are no application extensions available at this time.

Executive Order N-83-20, which included extensions for those with an application deadline between April 16, 2020 and June 29, 2021, expired on June 30, 2021.

No, the real estate exam, along with most professional license examinations, is not offered online for numerous reasons, including concerns about exam security and integrity.

You can search for online correspondence course providers on DRE's website.

Use the Continuing Education Extension/Exemption Request form (RE 213) to apply for a continuing education extension or exemption.

A continuing education exemption allows renewal applicants who are at least 70 years old and have been licensed in good standing for at least 30 continuous years in California to forgo the continuing education requirements (B&P Code section 10170.8).

To apply for a continuing education exemption, applicants must submit the Continuing Education Extension/Exemption Request form (RE 213) or a written request along with their renewal application and fee. All items must be filed prior to the licensee's expiration date. Please allow 3-4 weeks to process.

Written requests in lieu of the Continuing Education Extension/Exemption Request form (RE 213) should include:

  • All of the information requested on the form
  • A copy of your birth certificate or driver's license to verify your age
  • Documents showing the number of years licensed by DRE
  • Date first licensed by DRE

A continuing education extension grants a licensee an additional 90 days from their license expiration date to submit evidence of compliance with the continuing education requirements. You may continue to perform licensed activity during this extension period.

A continuing education extension of 90 days may be granted under the following circumstances:

  • You submitted evidence of completing the required continuing education requirements, but DRE found that some portion was unacceptable (B&P Code section 10171.2)
  • Health reasons that prevented attendance
  • Active duty in the military service with assignment to a permanent duty station outside of California during the last 18 months of a license period
  • Other compelling cause beyond the licensee's control while engaged in the real estate business

To apply for a continuing education extension:

  • Submit a written request with your renewal application and fee
  • In your written request:
    • Provide a full explanation of why you're unable to complete the requirements
    • Include the number of hours, if any, already completed
    • Explain why you could not attend/complete the continuing education courses during the preceding four years (not being aware of the requirement or not having time to attend will not be considered sufficient evidence to warrant an extension)
  • Submit your renewal application, fee, and request for an extension prior to your license expiration date

  • Health: Consideration for health reasons must also include written verification from a physician (on the physician's letterhead) detailing the illness or condition that precluded attendance, the date that the illness or condition occurred, why a correspondence or on-site offering could not be completed, and an estimated date of recovery.

    Military: Extension requests because of military service outside of the state during the last 18 months of a licensed period must be accompanied by appropriate documentation and/or substantiation from the commanding officer.

Requests for an extension should be as complete and factual as possible. An incomplete request may require additional correspondence, which may delay the final decision. DRE considers each request on a case-by-case basis.

No, there are no license renewal extensions at this time.

If your license expired or your two-year late renewal period expired between April 16, 2020 and June 29, 2021 Executive Order N-83-20 extended your renewal requirements deadline to June 30, 2021.

You needed to have submitted your renewal application, renewal fee, and continuing education requirements by June 30, 2021 to renew on time (though your original expiration date will not have changed). If you missed the deadline, see DRE's Industry Advisory "Options for Licensees and Examinees who Missed June 30, 2021 Deadline for COVID-19 Extensions."

If your four-year license expiration fell between April 16, 2020 and June 29, 2021, Executive Order N-83-20 extended your renewal deadline to June 30, 2021.

You needed to have submitted your renewal application, renewal fee, and continuing education requirements by June 30, 2021 (though your original expiration date will not have changed).

If you missed the deadline, your license expired and you cannot continue licensed activity until your license is renewed on a "late" basis. You have two years from the expiration date of your original four-year license term to renew on a "late" basis.

No. The Governor's Executive Orders only allowed for an extension of time to submit your renewal. You needed to have submitted the renewal application, renewal fee, and continuing education requirements by June 30, 2021.

If you missed the deadline, see DRE's Industry Advisory "Options for Licensees and Examinees who Missed June 30, 2021 Deadline for COVID-19 Extensions."

DRE updates its processing times for applications, renewals, and license change requests weekly on its website.

You can file a complaint online via DRE's website.

For additional assistance you can call (877) 373-4542 and press 4 to speak to an investigator.

Please contact the Licensing Flag Section at: (916) 576-8652.

DRE cannot issue or renew a full-term license if the applicant is on a list of those (obligors) who have not complied with a court order to provide child support payments (Family Code section 17520). DRE will issue a 150-day license to an otherwise qualified applicant who is on the list. DRE cannot issue a full-term license unless the Department of Child Support Services provides DRE a release during those 150 days.

DRE also receives a supplemental list of obligors who are over four months delinquent in child support payments. If an existing licensee is on that list and the license is not due for renewal for at least six months, DRE will advise the licensee that it will suspend the license if the delinquency is not cleared within 150 days. The suspension will remain in effect until the delinquency is cleared.

A licensee or applicant whose name appears on either list must pay DRE a $95 processing fee. Additional information can be found on the Support Obligor Fee Notice (RE 288) form.

For questions about a release submitted by a county Department of Child Support Services Office, please contact Licensing at (877) 373-4542.

  • Complete the Certified License History Request (RE 293) form
    • Please verify before completing the "mailing address" section if the state requires that the certification be mailed directly to them
       
  • Submit the form and a $20 fee for each license history (if a history is needed for multiple states, please submit an additional form and fee for each state)
     
  • Acceptable payment methods include: cashier's check, money order, check, or credit card
  • Mail to:

    Department of Real Estate
    Attn: Flag Section
    P.O. Box 137013
    Sacramento, CA 95813-7013.


License histories cover the preceding five year period, unless otherwise requested in the "comment" section. DRE does not maintain a record of statutory course information and it cannot be certified or verified.

If you're requesting a certified license history to apply for an exemption from continuing education requirements, please complete the Continuing Education Extension/Exemption Request form (RE 213) for no fee.

You can check DRE's website for the processing times of Certified License History Requests.



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