Resources for Property Owners Impacted by LA Fires: Take Your Time and Research Next Steps

Published: February 26, 2025

If your property was impacted in the recent LA wildfires, take your time to make next step decisions. There are many resources available to you if your property has been damaged or destroyed in the fires and you are not sure about what to do next.

Here are some tips and resources to help guide you through this time.

Your Lender/Loan Servicer
If you have a mortgage loan, you should contact your mortgage lender/loan servicer to learn about programs they may have to assist you such as temporary postponements of payments. If you have a loan through a federal or state program, contact the program agency to learn of programs they may have to assist you.

Agencies include:

  •   Fannie Mae
  •   Freddie Mac
  •   U.S. Department of Housing and Urban Development
  •   Federal Emergency Management Agency

Your Insurance Provider
If your property has been damaged and you have fire insurance coverage, you should contact your insurance provider for information about a claim to rebuild.

If you have a question about your insurance or a dispute with your insurance company, call the California Department of Insurance at 1-800-927-4357. The California Department of Insurance also offers resources to help wildfire victims: Resources to Help Recent Wildfire Victims.

Housing Counselor
A HUD-approved housing counselor can provide advice on renting, credit issues, foreclosure avoidance, and more. Call HUD at 1-800-569-4287 to find a housing counseling agency near you or visit their website: Housing Counseling | HUD.gov / U.S. Department of Housing and Urban Development (HUD).

Legal Aid
Local non-profit, legal aid services may be able to provide additional information on resources or provide legal help:

  •   Legal Aid Foundation of Los Angeles: Los Angeles Fire Emergency - LAFLA: Legal Aid Foundation of Los Angeles
  •   Los Angeles Regional Small Business Legal Aid Program: LA Regional Small Business Owners Legal Aid Program - Small Business Development

National Do-Not-Call Registry
You can register your phone number on the National Do Not Call Registry to prevent unwanted sales calls. If your phone number is already on the registry, you can also report unwanted calls. Go to www.donotcall.gov for more information.

A Licensed Contractor
If you are at the point where you can start to repair or rebuild, make sure you confirm that the contractor you are looking to hire is a licensed contractor with the Contractors State License Board: https://www.cslb.ca.gov/media_room/disaster_help_center/

As a reminder, if you have received an unsolicited offer to purchase your property that feels unfair or fraudulent, file a complaint immediately with DRE by emailing LAFires@dre.ca.gov. Check out our public notice for more information.